Onboarding & audit
We review the codebase, hosting, integrations, analytics, access and current technical risks.
E-commerce technical support agency
Support & Maintenance Services.
Technical supportShopify maintenanceDevelopment retainerPerformance monitoring
Orebai provides dependable technical support and ongoing maintenance for Shopify stores, websites and custom applications. A flexible monthly retainer keeps your platform secure, fast and moving forward.
Start a projectA technical partner who already knows your platform when something needs attention.
Our support retainers combine responsive problem-solving with planned improvements. We learn your stack, priorities and commercial calendar, then provide a clear route for fixes, updates and ongoing development without the delay of sourcing a new team for every task.
- Shopify, Next.js and custom application support
- Bug fixes, platform updates and security maintenance
- Performance monitoring and technical SEO checks
- Small features and continuous storefront improvements
- Priority response with transparent monthly reporting
Ongoing technical care
What your retainer can cover
01Technical support
A dependable team for faults, unexpected behaviour and questions that need an informed technical answer.
02Store maintenance
Theme, application, dependency and platform updates handled carefully and tested before release.
03Continuous improvement
A regular delivery rhythm for small features, UX refinements and commercial priorities.
04Performance & reliability
Monitoring, investigation and focused engineering to keep important journeys fast and stable.
05Technical guidance
Practical advice on apps, architecture, integrations and roadmap decisions before they become expensive.
How our support retainer works
Clear priorities, agreed response expectations and a technical team that builds useful context over time.
We start with a technical onboarding and baseline audit, then manage work through a visible queue. Urgent issues and planned improvements follow separate paths so firefighting does not consume the entire roadmap.
Explore the processPriorities & service level
Together we define communication, response expectations, release practices and the initial work queue.
Support & delivery
Issues are triaged quickly while planned improvements move through development, review and testing.
Report & plan
A concise monthly view of completed work, platform health and recommended next priorities keeps the retainer accountable.
What clients say.
"It has been a real pleasure working with this company. From the very beginning, the cooperation has been smooth, professional, and built on trust. The team is reliable, responsive, and always ready to find the best solution. Communication is excellent, and we truly appreciate their attention to detail, flexibility, and commitment to delivering high-quality results."
EdiDerma
Systems integration / ediderma.lt
Via Shopify Partner directory
"We've worked with Orebai Digital on our Shopify store, Fem Axis, covering store development, app integrations and ongoing maintenance. They understand Shopify inside out, deliver clean, well-thought-out work and communicate clearly at every step. Whenever something came up, they responded fast and sorted it without fuss. It feels like having a dedicated tech team on our side. Highly recommended for any merchant who wants a dependable long-term partner."
"I got all my questions answered and all the work done in a matter of minutes. Very satisfied with the results."
Lituanica Laikrodžiai
Systems integration / lituanicalaikrodziai.lt
Via Shopify Partner directory
"Orebai team is super professional and always on time, available 24/7 for all technical issues and new feature implementations. Anything that needs fixing, gets fixed in time and quality. We are very happy working with them."
"A truly excellent experience from start to finish. The professionalism, quality of work, and ease of collaboration really stood out. Communication was outstanding throughout - always responsive, quick to react, and attentive to feedback and requests. Everything was handled efficiently and with great attention to detail. It was a real pleasure to work together. Just exceptional!"
Let's turn your next e-commerce move into measurable progress.
Tell us where your store is now and where you want it to go. We'll come back with a clear, honest plan - scope, timeline and cost, no obligation.
Typically replies within one business day
Your point of contact
Povilas Bajarskas
Founder & Commerce Strategist